Policy date: This policy is effective as of 7 November 2019.

The policy: This privacy policy notice is served by SimpleShop, under the website; SimpleShop.com. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information through the business and while you browse or use this website. If you do not agree to the following policy you may wish to cease using this website, or refrain from submitting your personal data to us.

Policy key definitions:

• "I", "our", "us", or "we" refer to the business; SimpleShop.com.
• "you", "the user" refer to the person(s) using this website.
• “GDPR” means General Data Protection Act.
• “PECR” means Privacy and Electronic Communications Regulation.
• “Cookies” mean small files stored on a users computer or device.

Key principles of GDPR:

Our privacy policy embodies the following key principles; (a) Lawfulness, fairness and transparency, (b) Purpose limitation, (c) Data minimisation, (d) Accuracy, (e) Storage limitation, (f) Integrity and confidence, (g) Accountability.

Processing of your personal data

Under the GDPR (General Data Protection Regulation) we control and process any personal information about you electronically using the lawful bases of Legitimate Interest and Consent.

Use of personal data on the basis of Legitimate Interest: We require personal data to assign configure shop accounts, their currency, settings related to tax and shipping, as well as configure invoices and billing that SimpleShop charges to users. Personal data is also required for account verification, customer support and operations contact with users. We also use personal data to understand how users are using SimpleShop and how the service can be improved, and to monitor for errors or system faults.

Use of personal data on the basis of Consent: We may send opted-in email subscribers and SimpleShop users emails about eCommerce news, tips to improve their shop, and other relevant content. This will be sent only to opted-in individuals, and you have the option to unsubscribe from these emails at any time.

Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.

Sharing your information: Personal data may be shared with external services to provide customer service and operations functions, and to facilitate functionality of some SimpleShop plugins and third party integrations. SimpleShop will comply with requests for data from domestic and international law enforcement where required by law.

If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

Subject access requests

We handle subject access requests in accordance with the GDPR.

Cookies

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device to track how you use the service, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, and to display relevant adverts or content.

Some cookies are required to enjoy and use the full functionality of this website. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

We use cookies for the following third party services:

• Google Analytics,
• Google Tag Manager,
• Intercom